This is a Premium Pre-Loved (PPL) Refurbished Mobile, which means it’s a pre-owned Apple iPhone that has undergone our approved refurbishment process, replacing all cosmetic parts to bring the device back to an ‘as new’ condition. We believe that our PPL phones offer the best Re-loved Apple iPhone’s you can buy, and we would ask you to continue to love it yourself as much as we did. All our PPL phones come with a 12-month warranty backed by our Service Centre, and our telephone support teams are here if you need any help – not that we think you will. Fully tested to our refurbishment requirements, and meeting the same standards you would expect from a new mobile phone. Refurbished with replacement parts for any defective issues identified during our vigorous testing, using only Apple original parts. Data wiped to MOD standards to protect you and your information. Updated to the latest Apple iOS operating system so you are up to date. Premium Pre-Loved includes an Apple approved MFi USB cable and 12-month warranty.