This is a Premium Pre-Loved (PPL) Refurbished Mobile, which means it’s a pre-owned Samsung phone that has undergone Samsung?s approved refurbishment process, replacing all cosmetic parts to bring the device back to an ‘as new’ condition. We believe that our PPL phones offer the best Re-loved Samsung mobile you can buy, and we would ask you to continue to love it yourself as much as we did. All our PPL phones come with a 12-month warranty backed by a Samsung Service Centre, and our telephone support teams are here if you need any help – not that we think you will. Fully tested to Samsung Certified refurbishment requirements, and meet the same standards you would expect from a new mobile phone. Refurbished with replacement parts for any defective issues identified during our vigorous testing, using only Samsung original parts. Data wiped to MOD standards to protect you and your information. Updated to the latest Samsung operating system so you are up to date. Premium Pre-Loved includes an original Samsung USB cable and 12-month warranty.