Premium Pre-Loved (PPL) Refurbished Mobile Phone. This is a Premium Pre-Loved (PPL) Refurbished Mobile, which means it’s a pre-owned Samsung phone that has undergone Samsung’s approved refurbishment process replacing all cosmetic parts to bring the device back to an ?as new? condition. We believe that our PPL phones offer the best Re-loved Samsung mobile you can buy and we would ask you to continue to love it yourself as much as we did. All our PPL phones come with a 12 month warranty backed by a Samsung Service Centre and our telephone support team are here if you need any help, not that we think you will.